Practice Charter

Zero Tolerance

The practice will not accept violent or abusive behaviour in any form: actual, threatened, verbal or physical from anyone.  Such behaviour will be reported to the police and result in immediate removal from the practice list and referral to the Health Authority for violent or aggressive patients.  Our staff have the right to care for others without the fear of being attacked or abused.

Equal Opportunities

We treat all patients and do not discriminate on the grounds of race, colour, ethnicity, religion, age, sexuality, gender or disability.

Chaperone

The practice is committed to providing a safe, comfortable environment where patients and staff can be confident that best practice is being followed at all times and the safety of everyone is of paramount importance.

A professional boundary should be maintained at all times when examining patients: intimate examinations can be embarrassing or distressing for patients. Whenever you examine a patient you should be sensitive to what they may perceive as intimate.  We aim to ensure that a safe, comfortable environment is provided where patients and staff can be confident that best practice is being followed at all times and the safety of everyone is of paramount importance.

A chaperone is present as a safeguard for all parties (patient and clinician) and is a witness to continuing consent to a procedure.  The chaperone may also have a role in assisting the clinician, with undressing patients and providing emotional comfort and reassurance to patients.

Your Neighbourhood Professionals. Just a Click Away! Kings Pharmacy & Opticians
61 Stevens Avenue,, Woodgate Valley,, Birmingham, B32 3SD
  • Telephone (0121) 426 0088
Website supplied by Oldroyd Publishing Group
Your Neighbourhood Professionals. Just a Click Away! Kings Pharmacy & Opticians
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