Practice Charter

Zero Tolerance

The practice will not accept violent or abusive behaviour in any form: actual, threatened, verbal or physical from anyone.  Such behaviour will be reported to the police and result in immediate removal from the practice list and referral to the Health Authority for violent or aggressive patients.  Our staff have the right to care for others without the fear of being attacked or abused.

Equal Opportunities

We treat all patients and do not discriminate on the grounds of race, colour, ethnicity, religion, age, sexuality, gender or disability.

Chaperone

The practice is committed to providing a safe, comfortable environment where patients and staff can be confident that best practice is being followed at all times and the safety of everyone is of paramount importance.  Professional boundaries should be maintained at all times, particularly when examining patients.  A chaperone is available to safeguard all parties (patient and clinician) and to witness consent.  Chaperones may assist clinicians with undressing patients and providing emotional support and reassurance.


WOODGATE VALLEY IS PART OF:

Birmingham & Solihull Cross City Commissioning Group
First Floor, Weslyan
Colmore Circus Queensway
Birmingham B4 6AR

Email: bsol.comms@nhs.net

Telephone: 0121 203 3300

AND IN PARTNERSHIP WITH:

Our Health Partnership (OHP)
Highfield House
Quinton
Birmingham B32 1QX

Telephone: 0121 422 1366

Your Neighbourhood Professionals. Just a Click Away! Kings Pharmacy & Opticians
61 Stevens Avenue,, Woodgate Valley,, Birmingham, B32 3SD
  • Telephone (0121) 426 0088
Website supplied by Oldroyd Publishing Group
Your Neighbourhood Professionals. Just a Click Away! Kings Pharmacy & Opticians
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