Heidi Health- Artificial Intelligence
At Woodgate Valley Health Centre we are committed to delivering the highest quality care to our patients. To help enhance the efficiency and clarity of our consultations, our clinicians may now use Heidi Health, an AI-powered medical scribe, during your appointment.
This secure, NHS-compliant tool, assists in documenting consultations so our clinicians can spend more time listening to you and focusing on your care. Notes are reviewed and approved by your clinician before being added to your medical record.
What is Heidi Health?
Heidi Health is an advanced digital assistant that securely supports clinicians by capturing and documenting medical notes in real-time using artificial intelligence. It helps ensure that records are clear, precise and efficiently created, allowing clinicians to stay present during your consultation and focus entirely on your needs.
Benefits of using Heidi Health include:
- Improved Interaction: Your clinician can concentrate fully on your concerns instead of typing during the appointment.
- Accurate Documentation: High-quality, consistent, and clear medical records.
- Time Efficiency: Less time spent on admin, more time available for you.
Patient Consent and Data Security
Your privacy and comfort are very important to us. Heidi Health only processes the information discussed during your consultation and operates under strict UK data protection laws, including GDPR.
Data Security: All data is securely stored within the UK, never permanently saved, and is automatically deleted after processing.
Your Choice: If you prefer not to have Heidi Health used in your consultation, simply let you’re your clinician know. This will not affect the quality of care you receive.
If you’d like more information about Heidi Health or have concerns about its use, please don’t hesitate to ask your clinician or contact Laura- Business Support and Operations Lead.